Terms and Conditions - Checkout

Please choose carefully. Velg Training does not provide refunds if you simply change your mind, choose the wrong service/product or if your RTO discontinues its registration. All transactions are processed in AUD.

Clients may choose between a refund instances where services/products are faulty, have been wrongly described, or are different to the service/product advertised for purchase on the website. In relation to purchased professional development services, via either face-to-face or electronic mediums, cancellations must be made in writing to, and acknowledged by, a staff member at Velg Training.

Events

Workshops

Cancellations received and acknowledged at least 7 days prior to the commencement of a workshop will be entitled to a refund less an administration fee of $22.00 (including GST). No refunds will be provided if cancellation is made within 7 days of the workshop, however substitute delegates will be welcome upon written notice to events@velgtraining.com.

Minimum attendee numbers are required for all workshops to proceed and Velg Training reserve the right to cancel or change the date of a scheduled workshop at anytime to ensure minimum numbers are met. Where cancellation or change of date to a workshop occurs, you will be contacted directly by a Velg Training staff member.

Conferences

Cancellations that are received and confirmed at least 30 days before a conference starts will be eligible for a refund, less an administration fee of 20% of the paid registration fees.

No refunds will be provided if cancellation is made within 30 days of any conference; however, a substitute delegate will be welcome upon written notice to events@velgtraining.com.

If registered delegates of the face-to-face event choose to transfer to a recording-only ticket at least 30 days before the start of the event, they will receive a refund for the difference in price between the face-to-face ticket and the recording-only ticket.

Where notice of transfer is provided less than 30 days from the conference date, no refund will be provided however, all post event resources (including the professionally recorded sessions from the event) will be provided for viewing for 30 days.

The last day to sign up for any Velg Training conference is about two weeks before the event. If you would like to purchase a ticket to the event within 2 weeks of the conference date, please email events@velgtraining.com. Upon receipt of the new registration, a manual invoice will be raised.

Conferences

Cancellations that are received and confirmed at least 30 days before a conference starts will be eligible for a refund, less an administration fee of 20% of the paid registration fees.

No refunds will be provided if cancellation is made within 30 days of any conference; however, a substitute delegate will be welcome upon written notice to events@velgtraining.com.

If registered delegates of the face-to-face event choose to transfer to a recording-only ticket at least 30 days before the start of the event, they will receive a refund for the difference in price between the face-to-face ticket and the recording-only ticket.

Where notice of transfer is provided less than 30 days from the conference date, no refund will be provided however, all post event resources (including the professionally recorded sessions from the event) will be provided for viewing for 30 days.

The last day to sign up for any Velg Training conference is about two weeks before the event. If you would like to purchase a ticket to the event within 2 weeks of the conference date, please email events@velgtraining.com. Upon receipt of the new registration, a manual invoice will be raised.

Conferences

Cancellations that are received and confirmed at least 30 days before a conference starts will be eligible for a refund, less an administration fee of 20% of the paid registration fees.

No refunds will be provided if cancellation is made within 30 days of any conference; however, a substitute delegate will be welcome upon written notice to events@velgtraining.com.

If registered delegates of the face-to-face event choose to transfer to a recording-only ticket at least 30 days before the start of the event, they will receive a refund for the difference in price between the face-to-face ticket and the recording-only ticket.

Where notice of transfer is provided less than 30 days from the conference date, no refund will be provided however, all post event resources (including the professionally recorded sessions from the event) will be provided for viewing for 30 days.

The last day to sign up for any Velg Training conference is about two weeks before the event. If you would like to purchase a ticket to the event within 2 weeks of the conference date, please email events@velgtraining.com. Upon receipt of the new registration, a manual invoice will be raised.

Conferences

Cancellations that are received and confirmed at least 30 days before a conference starts will be eligible for a refund, less an administration fee of 20% of the paid registration fees.

No refunds will be provided if cancellation is made within 30 days of any conference; however, a substitute delegate will be welcome upon written notice to events@velgtraining.com.

If registered delegates of the face-to-face event choose to transfer to a recording-only ticket at least 30 days before the start of the event, they will receive a refund for the difference in price between the face-to-face ticket and the recording-only ticket.

Where notice of transfer is provided less than 30 days from the conference date, no refund will be provided however, all post event resources (including the professionally recorded sessions from the event) will be provided for viewing for 30 days.

The last day to sign up for any Velg Training conference is about two weeks before the event. If you would like to purchase a ticket to the event within 2 weeks of the conference date, please email events@velgtraining.com. Upon receipt of the new registration, a manual invoice will be raised.

Conferences

Cancellations that are received and confirmed at least 30 days before a conference starts will be eligible for a refund, less an administration fee of 20% of the paid registration fees.

No refunds will be provided if cancellation is made within 30 days of any conference; however, a substitute delegate will be welcome upon written notice to events@velgtraining.com.

If registered delegates of the face-to-face event choose to transfer to a recording-only ticket at least 30 days before the start of the event, they will receive a refund for the difference in price between the face-to-face ticket and the recording-only ticket.

Where notice of transfer is provided less than 30 days from the conference date, no refund will be provided however, all post event resources (including the professionally recorded sessions from the event) will be provided for viewing for 30 days.

The last day to sign up for any Velg Training conference is about two weeks before the event. If you would like to purchase a ticket to the event within 2 weeks of the conference date, please email events@velgtraining.com. Upon receipt of the new registration, a manual invoice will be raised.